Site Host 4 U, Linux Web Hosting Provider

Linux Web Hosting

Our Network

Hosting Plans

Reseller Plans

Dedicated Servers

Domain Name
Registration

Faqs

Activate Your
Account Now

Account
Management Area

Technical Support

Technical Support
Request Form

Online Manual

Payment Center

Policies, Guidelines,
& Disclaimer

Testimonials

Webmasters Resources

Search Whois

Advertise On Our Site

Contact Us

Home

Regular Reseller FAQ's

Do I have to sign up as an Individual Reseller for $24.49 per month in order to resell your plans individually?

Can I charge whatever I choose for my plans?

Are there any setup fees for my reseller account or for my customer's accounts?

How is customer support handled for my customers?

Speaking of billing, how do I pay for my Reseller Plan?

Can I pay by check?

I understand that if I am paying by credit card that my credit card will automatically be billed on my billing date each month, but what happens if I do not have enough credit to cover the charges?

When I sell an account how do I get it activated?

What about Domain Name Registration fees? Are these fees included in the price of the hosting fees?

Speaking of registering domain names, as a reseller are these fees discounted too?

Q. Do I have to sign up for an Account Plan in order to resell your plans individually?

A. Yes. This is the requirement to become an individual reseller of our services. It is also the primary account under which all resold accounts are stored for our reseller's. This account is where you build your own web site to sell your hosting services from.

Back To List Of Questions

Q. Can I charge whatever I choose for my plans?

A. Yes, you can set your own prices.

Back To List Of Questions

Q. Are there any setup fees for my reseller account or for my customer's accounts?

A. No, we do not charge any setup fees for our hosting plans or reseller plans.

Back To List Of Questions

Q. How is customer support handled for my customers?

A. You are responsible for supporting and billing your customers while we support and bill you. We provide you with an extensive Online Manual that you may wish to implement into your own web site to provide your clients with further support. We do not permit our resellers to forward support request directly from their clients to us. When a reseller is not able to resolve a problem they must submit the Technical Support Request Form on our site and we in turn send you an email and you then respond to your client.

Back To List Of Questions

Q. Speaking of billing, how do I pay for my Reseller Plan?

A. We accept credit cards for payments only. The credit card that you use when you initially sign up as a reseller will be automatically be billed each month on the anniversary of your account activation.

Back To List Of Questions

Q. Can I pay by check?

A. No. We do not accept checks, please do not ask us to. We accept credit cards only. Visa, Mastercard, Discover, and American Express.

Back To List Of Questions

Q. I understand that if I am paying by credit card that my credit card will automatically be billed on my billing date each month, but what happens if I do not have enough credit to cover the charges?

A. Most people know how much credit they have on their credit cards and we count on that. In the event that the charges will not process, we will slip you an email and give you 24 hours to provide us with a new card number. In the event that you do not comply with our request, your account and resold accounts residing under you will be deactivated until payment is satisfied.

Back To List Of Questions

Q. When I sell an account how do I get it activated?

Once your reseller account has been established, you can then log into the Account Management area and manage your resold accounts. Once your resold account is setup, you will receive an email from us with the necessary information to pass on to your customer.

Back To List Of Questions

Q. What about Domain Registration fees? Are these fees included in the price of the hosting fees?

A. No we do not pay any registration fees for any of your accounts including your initial Reseller account. We would go broke and be out of business if we did this. It is your responsibility to pay your registration fees as it is your customer's responsibility to pay theirs. You can visit our Domain Registration FAQ's section to view more information in regards to fees and the registration process.

Back To List Of Questions

Q. Speaking of registering domain names, do you handle that for us?

A. Yes. We now register domain names. We provide our customers with registration services at a reduced rate from what InterNIC currently charges. Rather than paying $70.00 for two year registration fees, when you signup with our services you can take advantage of our reduced fee of $19.95 per year. As a reseller, you can pass this great savings on to your clients as well. Domain registrations for your clients are handled in the Account Management Area.

Back To List Of Questions